Effective Date: July 24, 2026
Welcome to Shai Oasis Global.This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make purchases through our website (“Website”), including the sale of Karak Tea products and antibacterial spray products and other product listed inside this website.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
When you browse our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral websites
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to inquiries
- Improve our products and services
- Personalize your shopping experience
- Send order confirmations and shipping updates
- Detect fraud and protect our Website
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
3. Payment Information
Payments are processed by secure third-party payment providers.
We do not store your complete credit or debit card information on our servers.
4. Cookies
Our Website uses cookies to:
- Remember your shopping cart
- Keep you logged in
- Improve Website performance
- Analyze Website traffic
- Personalize content
You may disable cookies through your browser settings, although some Website features may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third parties such as:
- Shipping and delivery companies
- Payment processors
- Website hosting providers
- Analytics providers
- Government authorities when legally required
These third parties may use your information only to provide services on our behalf.
6. Marketing Communications
If you subscribe to our newsletter, we may send promotional emails regarding:
- New Karak Tea products
- Antibacterial spray products
- Discounts
- Promotions
- Seasonal offers
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption
- Secure payment gateways
- Restricted access to personal information
- Regular security monitoring
However, no method of electronic transmission or storage is completely secure.
8. Product Safety Information
Our antibacterial spray products are intended for use according to the instructions provided on the product label.
Customers should always follow the directions for use and safety precautions. Product information provided on this Website is not intended as medical advice.
9. Children’s Privacy
Our Website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.
10. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using email at sales@shaioasis.com
11. Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Company Name: Shai Oasis
Email: sales@shaoiasis.com